Workflow · Finance

Invoice overdue → reminder and a task

An invoice past its due date sends the customer a polite reminder and gives you a task to call.

3 steps · 5 apps
How it looks in the workflow editor
  1. Trigger
    An issued invoice passed its due date unpaidInvoices
  2. 1Action
    Message the customer on WhatsAppWhatsApp
    EmailWhatsAppSMS
  3. 2Action
    Create a taskTasks
  4. DoneLogged in the run history

How it works

3 steps. Once set up it runs by itself; every run shows step by step in the flow’s history.

  1. 1

    Trigger · Invoices

    An issued invoice passed its due date unpaid

    The flow starts the moment this happens in Invoices — nobody needs to press a button.

  2. 2

    Action · WhatsApp

    Message the customer on WhatsApp

    The customer gets a message by Email, WhatsApp or SMS — whichever reaches them first. You write the text when you set it up.

  3. 3

    Action · Tasks

    Create a task

    A task with its description is opened for someone on your team; it shows in the task list and notifications.

Apps it uses

  • Invoices
  • WhatsApp
  • Email
  • SMS
  • Tasks

To run it

  • Modules switched on: Invoices, Notifications, Era
  • A connected channel for the message: Email, WhatsApp, SMS
  • Picking it in Era and looking it over once

Similar templates

Start with Invoice overdue → reminder and a task

Runs on your own Claude or ChatGPT subscription, or your API key.

Use in Era