Frequent questions, answered before they are asked

Sort questions into groups and set their order; they show on your site as an accordion. Remove a group and its questions stay, without a group.

Questions and their groups

Each question’s group and its place on the site. These live on the site’s own FAQ page, apart from the help center.

Each is a button or a form in the app; every one is tied to role permissions and logged.

The order they appear in on the site.

One question and its answer.

The headings the questions sit under.

Removes the group and leaves its questions ungrouped.

Removes one question from the site accordion.

A public face for this workspace, with the platform address it answers on.

FAQ is part of the Website module and uses the same customer record and permissions.

Your website: its pages and menu, design, addresses, posts, FAQs and legal pages.

Built on it: Every file you upload, create or receive, in folders with previews.

Parts of the same module with a screen of their own.

Templates that use this screen’s actions or turn this module on.

Reorder the questions, Save a question, Save an FAQ group, Remove an FAQ group, Remove an FAQ question, Create a site.

It has its own row in the Website menu; it is part of the Website module and shows while the module is on.

The Website module’s role permissions apply here too. Era works within the same permissions; sending and deleting wait for your approval.

Open Era with your own AI subscription or API key. Turn on what you need and add the rest later — the same workspace on Windows and the web.