Data and account deletion

1. Send a deletion request

Eren Tokmak, a sole proprietor operating under the Quickesta brand, Pınar Mah. Balaban Dere Cad. No: 186 İç Kapı No: 1, Sarıyer, İstanbul, Türkiye. Tax office: Sarıyer. Telephone: +90 532 069 74 24. Privacy and deletion requests: erentokmakofficial@gmail.com.

To delete your account or data obtained from connected services, email erentokmakofficial@gmail.com from your account email address with the subject “Data deletion — Era / Quickesta”. Include your account email, business/workspace name if applicable, the connected app (Facebook, Instagram, WhatsApp, Google, etc.) and whether you want the entire account or specific records deleted. If you cannot access your account, tell us so we can arrange secure identity verification. Do not send passwords or tokens.

2. Stop further access

• Open Apps in Era and remove the relevant connection.
• For Google, remove Era access in your Google Account connections.
• For Facebook: Settings & privacy → Settings → Apps and websites or Business integrations → the relevant Era/Quickesta app → Remove. For Instagram, use Website permissions / Apps and websites. Menu names can vary by account type.
• For WhatsApp Business, remove the integration/connected-app permissions in your business account; separately request deletion of conversations using the email above.

Revoking provider access stops new access. Separately request deletion of previously imported messages, files or other business records. This page provides data deletion instructions; it is not an automatic deletion callback or an automatic completion notice.

3. What happens next?

We match your request to the account and records and verify identity and authority where needed. We acknowledge and communicate the outcome by email, aiming to complete verified requests within 30 days. Track the request in the same email thread. A request about another business’s customer record may require that business’s instructions.

4. Deletion scope and exceptions

Depending on your request, account/profile data, connection identifiers and credentials, received Google/Meta content, conversations and related business records are deleted or anonymised. Legally required records such as invoices, and records necessary for fraud prevention or legal claims, may be retained only as necessary; we explain the basis in our response. Backups expire through normal rotation. Original data in your external provider account and independent copies held by others are not automatically erased by this request. See the privacy policy.