Workflow · Finance

Invoice overdue → second reminder a week later

If an overdue invoice is still unpaid a week later, the customer gets a firmer second reminder. Payment cancels it.

3 steps · 5 apps
How it looks in the workflow editor
  1. Trigger
    An issued invoice passed its due date unpaidInvoices
  2. 1Flow
    Wait a whileWorkflow
  3. 2Action
    Message the customer on WhatsAppWhatsApp
    EmailWhatsAppSMS
  4. DoneLogged in the run history

How it works

3 steps. Once set up it runs by itself; every run shows step by step in the flow’s history.

  1. 1

    Trigger · Invoices

    An issued invoice passed its due date unpaid

    The flow starts the moment this happens in Invoices — nobody needs to press a button.

  2. 2

    Flow · Workflow

    Wait a while

    The flow waits for the set time, then carries on.

  3. 3

    Action · WhatsApp

    Message the customer on WhatsApp

    The customer gets a message by Email, WhatsApp or SMS — whichever reaches them first. You write the text when you set it up.

Apps it uses

  • Invoices
  • Workflow
  • WhatsApp
  • Email
  • SMS

To run it

  • Modules switched on: Invoices, Notifications
  • A connected channel for the message: Email, WhatsApp, SMS
  • Picking it in Era and looking it over once

Similar templates

Start with Invoice overdue → second reminder a week later

Runs on your own Claude or ChatGPT subscription, or your API key.

Use in Era