Workflow · Shop
Order shipped → tracking on WhatsApp
When an order is despatched the customer gets the carrier and the tracking number on WhatsApp (the despatch email goes out by itself).
2 steps · 3 apps- TriggerA despatch was createdShop
- 1ActionMessage the customer on WhatsAppWhatsAppWhatsAppSMS
- DoneLogged in the run history
How it works
2 steps. Once set up it runs by itself; every run shows step by step in the flow’s history.
- 1
Trigger · Shop
A despatch was created
The flow starts the moment this happens in Shop — nobody needs to press a button.
- 2
Action · WhatsApp
Message the customer on WhatsApp
The customer gets a message by WhatsApp or SMS — whichever reaches them first. You write the text when you set it up.
Apps it uses
- Shop
- WhatsApp
- SMS
To run it
- Modules switched on: Shop, Notifications
- A connected channel for the message: WhatsApp, SMS
- Picking it in Era and looking it over once
Similar templates
Start with Order shipped → tracking on WhatsApp
Runs on your own Claude or ChatGPT subscription, or your API key.