Workflow · Bookings
Booking → message the evening before
At 18:00 the day before, the customer is reminded of tomorrow’s appointment. Cancelling stops it.
3 steps · 5 apps- TriggerA slot was reservedAppointments
- 1FlowWait until the set timeWorkflow
- 2ActionMessage the customer on WhatsAppWhatsAppWhatsAppSMSEmail
- DoneLogged in the run history
How it works
3 steps. Once set up it runs by itself; every run shows step by step in the flow’s history.
- 1
Trigger · Appointments
A slot was reserved
The flow starts the moment this happens in Appointments — nobody needs to press a button.
- 2
Flow · Workflow
Wait until the set time
The flow waits until the set moment — for example, the hour before the appointment.
- 3
Action · WhatsApp
Message the customer on WhatsApp
The customer gets a message by WhatsApp, SMS or Email — whichever reaches them first. You write the text when you set it up.
Apps it uses
- Appointments
- Workflow
- WhatsApp
- SMS
- Email
To run it
- Modules switched on: Appointments, Notifications
- A connected channel for the message: WhatsApp, SMS, Email
- Picking it in Era and looking it over once
Similar templates
Start with Booking → message the evening before
Runs on your own Claude or ChatGPT subscription, or your API key.