Workflow · Events
Class booked → confirmation
A customer who takes a place in a class gets the date and the time.
- Trigger
A customer booked a placeGroup classes - 1ActionMessage the customer on WhatsAppWhatsApp
WhatsApp
SMS
Email - DoneLogged in the run history
How it works
2 steps. Once set up it runs by itself; every run shows step by step in the flow’s history.
- 1

Trigger · Group classes
A customer booked a place
The flow starts the moment this happens in Group classes — nobody needs to press a button.
- 2
Action · WhatsApp
Message the customer on WhatsApp
The customer gets a message by WhatsApp, SMS or Email — whichever reaches them first. You write the text when you set it up.
Apps it uses
Group classesWhatsApp
SMS
Email
To run it
- Modules switched on: Group classes, Notifications
- A connected channel for the message: WhatsApp, SMS, Email
- Picking it in Era and looking it over once
Business setups that include this workflow
Similar templates
Start with Class booked → confirmation
Runs on your own Claude or ChatGPT subscription, or your API key.
