Workflow · Inbox
Reply not delivered → task to reach the customer
When a reply cannot be delivered (WhatsApp window closed, number wrong), you get a task to reach them another way.
- Trigger
A reply could not be deliveredInbox - 1Action
Create a taskTasks - DoneLogged in the run history
How it works
2 steps. Once set up it runs by itself; every run shows step by step in the flow’s history.
- 1

Trigger · Inbox
A reply could not be delivered
The flow starts the moment this happens in Inbox — nobody needs to press a button.
- 2

Action · Tasks
Create a task
A task with its description is opened for someone on your team; it shows in the task list and notifications.
Apps it uses
Inbox
Tasks
To run it
- Modules switched on: Inbox, Era
- Picking it in Era and looking it over once
Similar templates
Start with Reply not delivered → task to reach the customer
Runs on your own Claude or ChatGPT subscription, or your API key.