Workflow · Inbox
Conversation unassigned for 30 minutes → notify me
If nobody picks up a new conversation within 30 minutes you get a task. Assigning it first cancels the wait.
3 steps · 3 apps- TriggerA conversation was openedInbox
- 1FlowWait a whileWorkflow
- 2ActionCreate a taskTasks
- DoneLogged in the run history
How it works
3 steps. Once set up it runs by itself; every run shows step by step in the flow’s history.
- 1
Trigger · Inbox
A conversation was opened
The flow starts the moment this happens in Inbox — nobody needs to press a button.
- 2
Flow · Workflow
Wait a while
The flow waits for the set time, then carries on.
- 3
Action · Tasks
Create a task
A task with its description is opened for someone on your team; it shows in the task list and notifications.
Apps it uses
- Inbox
- Workflow
- Tasks
To run it
- Modules switched on: Inbox, Era
- Picking it in Era and looking it over once
Business setups that include this workflow
Similar templates
Start with Conversation unassigned for 30 minutes → notify me
Runs on your own Claude or ChatGPT subscription, or your API key.