Workflow · Inbox
Missed call → text them back
When a call to your Era does not connect, the caller gets a short message saying you will call back.
2 steps · 3 apps- TriggerA call did not connect (busy, no answer, failed)Voice
- 1ActionMessage the customer on WhatsAppWhatsAppWhatsAppSMS
- DoneLogged in the run history
How it works
2 steps. Once set up it runs by itself; every run shows step by step in the flow’s history.
- 1
Trigger · Voice
A call did not connect (busy, no answer, failed)
The flow starts the moment this happens in Voice — nobody needs to press a button.
- 2
Action · WhatsApp
Message the customer on WhatsApp
The customer gets a message by WhatsApp or SMS — whichever reaches them first. You write the text when you set it up.
Apps it uses
- Voice
- WhatsApp
- SMS
To run it
- Modules switched on: Voice, Notifications
- A connected channel for the message: WhatsApp, SMS
- Picking it in Era and looking it over once
Similar templates
Start with Missed call → text them back
Runs on your own Claude or ChatGPT subscription, or your API key.