IndustryHome & field services

Era for your boiler & air-con service.

Seasonal boiler and air-con maintenance, yearly care plans that renew themselves, installs quoted, offices on contract.

Start with Era10 modules · 6 prepared workflows · 3 teammates

Is your work spread over 7 tools that don’t know each other?

Bookings in one place, messages in another, payments in a sheet. A change stays in one tool before it reaches the people who need it.

A call-out never reached the teamThe address stayed in WhatsAppService form on paperMaintenance list in a sheetTechnician calendar kept apartMissing part, second visit
Maintenance list in a sheetTechnician calendar kept apartMissing part, second visitA call-out never reached the teamThe address stayed in WhatsAppService form on paper
Quote approved over emailInvoice forgotten after the jobJob photos on a phoneA call-out never reached the teamThe address stayed in WhatsAppService form on paper

Tool logos are examples; they imply no partnership or endorsement.

Era brings them into one place. A few of the apps you can connect

All apps

Logos show apps you can connect; they do not imply a partnership.

Same week. Same team. A different day.

Boiler servicing peaks in autumn, air-con in early summer; annual maintenance contracts need reminders. Breakdowns and planned visits share the same technicians.

Boiler & air-con service: the same work, today and with Era.

  • Today: Missed call-outs. The breakdown message never reached the team; the customer called twice. — Era: Same-day dispatch. The call is booked and assigned to an available technician.
  • Today: Forgotten servicing. The annual service passed; the customer went elsewhere. — Era: Care plans. When it’s due, the customer is invited and books themselves.
  • Today: Second visits. The needed part wasn’t in the van. — Era: Work orders. Unit, parts and notes on the work order before the technician leaves.
  • Today: Unbilled work. The job is done; the form waits on a desk. — Era: Job to invoice. A completed job becomes an invoice with a payment link.

Drag the line or use the arrow keys. Example scene.

One workspace. Your whole business.

Setup switches 10 sections on together: home service, appointments, subscriptions, sales and more. The table is a sample filled with the setup’s real services.

Sample screen · illustrative data

Ready for boiler & air-con service. Working from day one.

Everything switched on at setup comes from this business type’s own list: services, teammates, workflows and sections.

Workflows that run themselves

Wired to real events; switch them on, off or change them in plain words.

WorkflowsOn
Appointment booked → reminder 24 hours before
Technician on the way → WhatsApp to the customer
Care plan renewed → invite to book
Every 1 September → boiler-season call list

Your price list, ready on day one

It arrives as a sample; replace it with your own services and prices in the first step.

Services & pricessample

Boiler & air-con service

Boiler annual service60 min₺1.800
Boiler breakdown call-out60 min₺900
Air-con service (split unit)60 min₺1.200
Air-con gas top-up60 min₺2.200
Air-con installation (up to 3 m pipe)180 min₺3.500

Your teammates are ready

They work by your rules and ask you first before messaging, paying or deleting.

Service deskAnswers breakdown and maintenance messages and books the visit.
Care plan schedulerWhen a care-plan year starts, invites the customer to book their service.
Replacement advisorSpots boilers over twelve years old after a service and drafts a replacement quote.

Ask your workspace

Ask a question; get the answer with the records behind it.

Erasample

Whose service is due this month?

Twelve customers are due this month, four in the same district. I’ve drafted invitations and can group them on one day — I’ll ask before sending.

Sections on from day one

10 sections switch on together; turn off what you don’t need, add more later.

Before you start

Open the customer → Subscriptions → Start, yearly. Every year when it renews the customer gets a WhatsApp invitation and you get a task to book the service.

On the customer’s Equipment card: brand, model, installation year, number of air-con units, last service and warranty end.

Care-plan customers are invited first. Book them from the tasks, then use Field service → Today to send each technician in order.

Quotes → New quote with the boiler, the labour and the flue kit. The sample quote for Gönül Başaran is a ready example you can duplicate.

Yes — completing a visit asks for the customer’s signature and photos of the unit; you can switch it off in Settings → Field service.

Home service, Appointments, Subscriptions, Sales, Quotes, Invoices, Inbox, Website, Campaigns, AI; 7 ready services and products, 3 teammates, 6 workflows, 19 notification rules and a website theme.

Yes. Switch on “start with sample data” during setup to get realistic customers, records and history; remove them in one step when you are ready.

Send technicians out with everything they need.

Describe your business in a sentence and Era sets up services, teammates and workflows to match. It runs on your own AI subscription.

Start with Era