Customer support

Zoho Desk + Era

Manage Zoho Desk tickets, comments, threads, and contacts

Category
Customer support
Connection
Sign in with your account
Actions
10
Triggers
1

What Era can do with Zoho Desk

Each of these is a ready step in Era’s chat and workflows.

Actions10

  • List Tickets
  • Get Ticket
  • Update Ticket
  • List Comments
  • Add Comment
  • List Threads
  • Get Thread
  • Get Contact
  • Get Attachment
  • List Organizations

Events that start a workflow1

  • Event

How to connect

  1. 1

    In Era, find Zoho Desk under Apps and press Connect.

  2. 2

    Sign in with your Zoho Desk account and allow access.

  3. 3

    Now you can ask Era, or use it in your workflows.

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