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Customer support

Zendesk + Era

Manage support tickets, users, and organizations in Zendesk

Connect Zendesk to EraAll apps
Category
Customer support
Connection
Connects with a key
Actions
26
Triggers
5

What Era can do with Zendesk

Each of these is a ready step in Era’s chat and workflows.

Actions26

  • Get Tickets
  • Get Ticket
  • Create Ticket
  • Create Tickets Bulk
  • Update Ticket
  • Update Tickets Bulk
  • Delete Ticket
  • Merge Tickets
  • Get Users
  • Get User
  • Get Current User
  • Search Users
  • Create User
  • Create Users Bulk
  • Update User
  • Update Users Bulk
  • Delete User
  • Get Organizations
  • Get Organization
  • Autocomplete Organizations
  • Create Organization
  • Create Organizations Bulk
  • Update Organization
  • Delete Organization
  • Search
  • Search Count

Events that start a workflow5

  • Ticket Comment Added
  • Ticket Created
  • Ticket Priority Changed
  • Ticket Status Changed
  • Ticket Event

How to connect

  1. 1

    In Era, find Zendesk under Apps and press Connect.

  2. 2

    Enter your Zendesk connection details (address, user, password…); Era keeps them in its encrypted vault.

  3. 3

    Now you can ask Era, or use it in your workflows.

Era modules it works with

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