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IndustryHospitality & events

Era for your boutique hotel.

Room bookings with deposits, pre-arrival messages, a guest profile and corporate invoices.

Start with Era9 modules · 5 prepared workflows · 3 teammates

Is your work spread over 8 tools that don’t know each other?

Bookings in one place, messages in another, payments in a sheet. A change stays in one tool before it reaches the people who need it.

A booking stayed on the phoneStay requests in emailGuest questions in WhatsAppRoom plan in a spreadsheetDeposit receipt on paperEvent calendar kept separately
Room plan in a spreadsheetDeposit receipt on paperEvent calendar kept separatelyA booking stayed on the phoneStay requests in emailGuest questions in WhatsApp
Housekeeping list passed by handReviews left unansweredContracts in a folderA booking stayed on the phoneStay requests in emailGuest questions in WhatsApp

Tool logos are examples; they imply no partnership or endorsement.

Era brings them into one place. A few of the apps you can connect

All apps

Logos show apps you can connect; they do not imply a partnership.

Same week. Same team. A different day.

Rooms fill from booking sites and direct bookings; arrival times, room preferences and special requests sit at reception. Breakfast, transfers and tours round out the stay.

Boutique hotel: the same work, today and with Era.

  • Today: Double bookings. The same room sold through two channels. — Era: One availability. One room plan; a taken room never shows free anywhere.
  • Today: Deposit tracking. An unpaid booking is still being held. — Era: Paid bookings. A deposit link goes out; if unpaid, a reminder follows.
  • Today: Guest details. Arrival time and special requests got lost in messages. — Era: Guest card. Requests, past stays and payments on one card.
  • Today: Scattered events. Wedding menu, headcount and payment in three places. — Era: Event file. Quote, contract and payment plan tied to the event.

Drag the line or use the arrow keys. Example scene.

One workspace. Your whole business.

Setup switches 9 sections on together: appointments, sales, invoices, inbox and more. The table is a sample filled with the setup’s real services.

Sample screen · illustrative data

Ready for boutique hotel. Working from day one.

Everything switched on at setup comes from this business type’s own list: services, teammates, workflows and sections.

Workflows that run themselves

Wired to real events; switch them on, off or change them in plain words.

WorkflowsOn
Appointment booked → reminder 24 hours before
Stay booked → directions 3 days before arrival
Morning after arrival → “how was your night?”
Appointment cancelled → task to fill the slot

Your price list, ready on day one

It arrives as a sample; replace it with your own services and prices in the first step.

Services & pricessample

Boutique hotel

Standard double — per night30 min₺4.200
Deluxe sea view — per night30 min₺6.500
Family room (2+2) — per night30 min₺7.400
Suite with jacuzzi — per night30 min₺9.800
Airport transfer60 min₺1.900

Your teammates are ready

They work by your rules and ask you first before messaging, paying or deleting.

Reservation deskAnswers room and price questions on WhatsApp, Instagram and email and books the arrival.
Pre-arrival conciergeBefore each arrival, asks the arrival time and offers transfer or dinner.
Review & return keeperAfter check-out, asks for a review and remembers guests for next season.

Ask your workspace

Ask a question; get the answer with the records behind it.

Erasample

Any rooms free this weekend?

Two rooms are free on Saturday and four on Sunday. I drafted an offer for the guest on the waiting list and will check with you before sending.

Sections on from day one

9 sections switch on together; turn off what you don’t need, add more later.

AppointmentsSalesInvoicesInboxCampaignsWebsiteGift cardsHelp center

Before you start

Book the arrival day in Bookings with the room type as the service, then fill the Stay card (nights, adults, board). Record the money as an agreement under Finance with a deposit and a balance instalment.

Open the guest’s agreement in Finance → Instalments due and press Record payment on the deposit instalment. The balance stays open until check-in.

Your website has a rooms page and a chat window; enquiries land in the Inbox and the reservation desk agent answers with prices and availability.

On the guest’s Guest profile card. Only people with the Reception role or above can see it.

Create the company as a customer, then Finance → Invoices → New invoice with the nights at 10% accommodation VAT. Issuing it emails the invoice automatically.

Appointments, Sales, Invoices, Inbox, Campaigns, Website, Gift cards, Help center, AI; 7 ready services and products, 3 teammates, 5 workflows, 17 notification rules and a website theme.

Yes. Switch on “start with sample data” during setup to get realistic customers, records and history; remove them in one step when you are ready.

Other businesses in hospitality & events

Hospitality & events

Run every booking from one room plan.

Describe your business in a sentence and Era sets up services, teammates and workflows to match. It runs on your own AI subscription.

Start with Era