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IndustryHospitality & events

Era for your guesthouse.

A family-run pension on WhatsApp: rooms, deposits by bank transfer, half board and returning guests.

Start with Era5 modules · 5 prepared workflows · 3 teammates

Is your work spread over 8 tools that don’t know each other?

Bookings in one place, messages in another, payments in a sheet. A change stays in one tool before it reaches the people who need it.

A booking stayed on the phoneStay requests in emailGuest questions in WhatsAppRoom plan in a spreadsheetDeposit receipt on paperEvent calendar kept separately
Room plan in a spreadsheetDeposit receipt on paperEvent calendar kept separatelyA booking stayed on the phoneStay requests in emailGuest questions in WhatsApp
Housekeeping list passed by handReviews left unansweredContracts in a folderA booking stayed on the phoneStay requests in emailGuest questions in WhatsApp

Tool logos are examples; they imply no partnership or endorsement.

Era brings them into one place. A few of the apps you can connect

All apps

Logos show apps you can connect; they do not imply a partnership.

Same week. Same team. A different day.

A small family place; bookings arrive by phone, WhatsApp and listing sites. Prepayments, check-in and housekeeping are handled by the same few people.

Guesthouse: the same work, today and with Era.

  • Today: Double bookings. The same room sold through two channels. — Era: One availability. One room plan; a taken room never shows free anywhere.
  • Today: Deposit tracking. An unpaid booking is still being held. — Era: Paid bookings. A deposit link goes out; if unpaid, a reminder follows.
  • Today: Guest details. Arrival time and special requests got lost in messages. — Era: Guest card. Requests, past stays and payments on one card.
  • Today: Scattered events. Wedding menu, headcount and payment in three places. — Era: Event file. Quote, contract and payment plan tied to the event.

Drag the line or use the arrow keys. Example scene.

One workspace. Your whole business.

Setup switches 5 sections on together: appointments, inbox, website, campaigns and more. The table is a sample filled with the setup’s real services.

Sample screen · illustrative data

Ready for guesthouse. Working from day one.

Everything switched on at setup comes from this business type’s own list: services, teammates, workflows and sections.

Workflows that run themselves

Wired to real events; switch them on, off or change them in plain words.

WorkflowsOn
Room booked → deposit details on WhatsApp
48 hours after booking → check the deposit
Appointment booked → reminder 24 hours before
Appointment cancelled → task to fill the slot

Your price list, ready on day one

It arrives as a sample; replace it with your own services and prices in the first step.

Services & pricessample

Guesthouse

Garden double — per night30 min₺2.400
Sea-view double — per night30 min₺3.300
Triple room — per night30 min₺3.100
Weekly stay, double (7 nights)30 min₺15.000
Home-cooked dinner — per person60 min₺450

Your teammates are ready

They work by your rules and ask you first before messaging, paying or deleting.

WhatsApp hostAnswers price and availability questions like the family would, and pencils the room in.
Deposit watchTwo days after a booking, reminds you to check whether the deposit arrived.
Aftercare and reviewsThanks guests after their visit, asks how it went and invites a review.

Ask your workspace

Ask a question; get the answer with the records behind it.

Erasample

Any rooms free this weekend?

Two rooms are free on Saturday and four on Sunday. I drafted an offer for the guest on the waiting list and will check with you before sending.

Sections on from day one

5 sections switch on together; turn off what you don’t need, add more later.

AppointmentsInboxWebsiteCampaignsAI

Before you start

Open the booking and tick “Deposit received” on the Stay card. If you keep the money in Finance, record the payment on the guest’s agreement too.

Settings → Bookings → Opening hours → add a closed period from November to April. Nobody can be booked in on those days.

Yes. Connect your number in Inbox → Settings → Channels and switch on the WhatsApp host agent; it answers prices and pencils rooms in, and leaves you a note in the morning.

Tag them “Comes every year”, then Campaigns → New campaign and pick that tag. A task on 1 March reminds you every year.

If you want to issue invoices from here, switch on Invoices in Settings → Modules; accommodation is set up at 10% VAT.

Appointments, Inbox, Website, Campaigns, AI; 5 ready services and products, 3 teammates, 5 workflows, 16 notification rules and a website theme.

Yes. Switch on “start with sample data” during setup to get realistic customers, records and history; remove them in one step when you are ready.

Other businesses in hospitality & events

Hospitality & events

Run every booking from one room plan.

Describe your business in a sentence and Era sets up services, teammates and workflows to match. It runs on your own AI subscription.

Start with Era